Privacy Policy

1. Information We Collect

We collect information you provide directly and information generated through your use of the service:

• Account information: name, date of birth, email address, gender, and profile photos
• Profile data: bio, location (city, country), preferences, and interests
• Usage data: swipe history, matches, messages, and interactions within the platform
• Device data: IP address, browser type, operating system, and device identifiers
• Payment data: transaction records (we do not store full card details; payments are processed by third-party providers)
• Telegram data: if you access via Telegram, we receive your Telegram ID, username, and display name

2. How We Use Your Information

• To create and manage your account
• To show you relevant profiles based on your preferences and location
• To facilitate matches and messaging between users
• To process payments and manage virtual currency (PTS/PS)
• To detect and prevent fraud, spam, and abuse
• To improve our service and develop new features
• To comply with legal obligations

3. Profile Visibility

Your profile, including your name, age, photos, and bio, is visible to other registered users of the platform. You can control what information appears on your profile through the settings section. Your exact location is never shared — only city/country level.

4. Data Sharing

We do not sell your personal data to third parties. We may share data with:

• Service providers: hosting, analytics, payment processors, and customer support tools — only as necessary to operate the service
• Law enforcement: when required by applicable law or court order
• Business transfers: in the event of a merger, acquisition, or sale of assets

5. Data Storage and Security

Your data is stored on secure servers. We implement industry-standard security measures including encryption, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time.

6. Cookies and Tracking

We use cookies and similar technologies to maintain sessions, remember preferences, and analyse usage. You can control cookie settings through your browser. Disabling cookies may affect functionality.

7. Your Rights

Depending on your location, you may have the following rights:

• Access to your personal data
• Correction of inaccurate data
• Deletion of your account and data
• Objection to processing
• Data portability

To exercise these rights, contact us at hello@lovedrop.io.

8. Children's Privacy

LoveDrop is strictly for users aged 18 and over. We do not knowingly collect information from minors. If we become aware that a user is under 18, their account will be immediately terminated and their data deleted.

9. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those services and encourage you to review their privacy policies.

10. Automated and Virtual Profiles

LoveDrop may include automated profiles ("virtual users") on the platform. These profiles are designed to enhance user engagement, provide conversation practice, and improve the overall experience on the platform. Virtual profiles may initiate conversations and interact with real users.

By using LoveDrop, you acknowledge and agree that:

• Some profiles on the platform may be operated by automated systems or platform staff.
• Interactions with virtual profiles are intended for entertainment and engagement purposes only.
• Virtual profiles do not represent real individuals seeking romantic relationships.
• Any purchases or in-app transactions made in connection with virtual profiles are subject to our Terms of Service.
• LoveDrop clearly distinguishes virtual profiles internally and complies with applicable regulations regarding automated interactions.

If you wish to opt out of interactions with virtual profiles, you may contact us at hello@lovedrop.io and we will make reasonable efforts to limit such interactions in your experience.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on the platform or sending an email. Continued use of the service after changes constitutes acceptance of the updated policy.

11. Contact

For questions about this Privacy Policy or your data, contact us:

• Email: hello@lovedrop.io
• Website: lovedrop.io
• Jurisdiction: Cyprus